[Image: Support Desk]

Support Desk

Transforms Restyaboard into an easy support desk software. Comes with support widget that captures support requests from users.

Support Desk

Description

Transforms Restyaboard into an easy support desk software which comes with a support widget that captures support requests from users.

Features / Benefits

How to use

A single place for all the tickets or the requests where you can easily view the status of the open tickets, close out the tickets once they have resolved.
An effective way to track the times and to enhance the ticket response time.
A software that allows the clients to keep track of their service issues.
A genuine help desk software which support the team's effort to improve their efficiency and productivity
Difficulty in prioritizing one task over another.
Desperate for a software which helps you to resolve any issues quickly.
Unable to prioritize the issues because of the volume of requests.
Difficult to check the status of the issues and problems accurately.
Low user satisfaction due to high response time.
Lack of proper communication between the client and the concerned person.

Installation Steps

FAQs

1. Does Support desk offer Off-Hours Support?

Yes, Support desk offers you Off-hours Support.

2. How do I see my Closed Tickets?

You can simply login using the Email or Username and see your closed tickets.