[Image: Help Scout]

Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Triggers

New Customer

Triggers when a new customer is added.

New Assigned Conversation

Triggers when a conversation is assigned to a specified user.

New Mailbox

Triggers when a new added mailbox is added.

New Conversation

Triggers when a new conversation is created.

New User

Triggers when a new Help Scout user is created.

Actions

Create Conversation from Customer

Create a new conversation from a customer.

Create Customer

Creates a customer if it does not already exist

Create Conversation to Customer

Creates a new conversation to a customer from a Help Scout user