![[Image: Restya]](/images/logo.png "Restya"){kind=logo}
Restyaboard Integrations with Freshdesk through Zapier
![[Image: Freshdesk]](https://restya.com//images/zapier-images/freshdesk.png "Freshdesk")
Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Triggers
New Customer
Triggers when a new customer is created.
New Ticket Note
Triggers when a Note is added to a Ticket
New Ticket
Triggers when there is a new ticket is created in Freshdesk
Update Ticket
Triggers when a Ticket is updated.
Update User
Triggers when a user is updated.
Actions
Add Notes to a Ticket
Add Private or Public notes to a Freshdesk Support Ticket
Create Forum Topic
Create a new Forum Topic on Freshdesk Forums
Create Forum Category
Creates a Forum Category
Create Company
Allows you to create a Company entry in Freshdesk.
Create Ticket
Create a ticket in Freshdesk for your domain
Create User
Allows you to create a User/Customer in Freshdesk for your support domain
Create Forum
Creates a Forum under a Category