Restyaboard Integrations with Freshdesk through Zapier

Restyaboard Integrations with Freshdesk through Zapier

Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Triggers

New Customer

Triggers when a new customer is created.

New Ticket Note

Triggers when a Note is added to a Ticket

New Ticket

Triggers when there is a new ticket is created in Freshdesk

Update Ticket

Triggers when a Ticket is updated.

Update User

Triggers when a user is updated.

Actions

Add Notes to a Ticket

Add Private or Public notes to a Freshdesk Support Ticket

Create Forum Topic

Create a new Forum Topic on Freshdesk Forums

Create Forum Category

Creates a Forum Category

Create Company

Allows you to create a Company entry in Freshdesk.

Create Ticket

Create a ticket in Freshdesk for your domain

Create User

Allows you to create a User/Customer in Freshdesk for your support domain

Create Forum

Creates a Forum under a Category

Chat