Triggers

New Board

Data sent to Freshdesk, when the user creates a new board.

New List

Data sent to Freshdesk, when the user creates a new list on the board.

New Card

Data sent to Freshdesk, when the user creates a new card in the list of the board.

New Activity

Data sent to Freshdesk, when the user performs any activity.

Actions

Add Notes to a Ticket

Add Private or Public notes to a Freshdesk Support Ticket

Create Forum Topic

Create a new Forum Topic on Freshdesk Forums

Create Forum Category

Creates a Forum Category

Create Company

Allows you to create a Company entry in Freshdesk.

Create Ticket

Create a ticket in Freshdesk for your domain

Create User

Allows you to create a User/Customer in Freshdesk for your support domain

Create Forum

Creates a Forum under a Category