Triggers

New Board

Data sent to Help Scout, when the user creates a new board.

New List

Data sent to Help Scout, when the user creates a new list on the board.

New Card

Data sent to Help Scout, when the user creates a new card in the list of the board.

New Activity

Data sent to Help Scout, when the user performs any activity.

Actions

Create Conversation from Customer

Create a new conversation from a customer.

Create Customer

Creates a customer if it does not already exist

Create Conversation to Customer

Creates a new conversation to a customer from a Help Scout user