Program Benefits

Our multi-tier reseller program—split into referrers, authorised partners, and preferred partners—offers various opportunities, rewards, and incentives depending on the tier. As you grow in the partnership, so do the benefits that you may reap.

Here’s a quick rundown of each tier and what you can expect :

Feature List Referrers Authorized Reseller Partner Preferred Reseller Partner
Services revenue (also see Technology Partner Program)
  1. Third-party app integrations
  2. Portal design customization
  3. Data migration
  4. Custom API development
  5. Training
  6. Support
Access to basic sales/marketing material
Periodical corporate and product updates
Access to Reseller Portal for lead management
Dedicated channel manager
Pre-sales assistance
Freshdesk reseller logo for own use
Access to advanced sales/marketing material
Pilot account with 3 month extended trial
Visibility through partner directory listing
Complimentary license for own use and sales demo
Marketing development funds
Other incentive schemes
Advanced training & certification
Pre-requisites to the next tier Sell minimum of 10 seats on any paid plan Complete self-evaluation test Achieve quarterly sales goals NA