- We're using GotoMeeting for remote access. Gotomeeting URL: https://www.gotomeet.me/RestyaSupport. We will provide password at the time of installation. Otherwise please share SSH access to proceed installation.
- Please check our system requirement in http://restya.com/board/install
- For easy & quick interaction, please share your Skype / WhatsApp (with international dialing code) or any IM details
- For security of your credentials, you may restrict access to our IP addresses alone (We can share them through IM)
In Linux machines, our team will need temporary root access. In case, if you're not comfortable in sharing root, please discuss alternate solutions through IM. We'll notify before and after installation process. You'll need to revoke access to this temporary SSH access after you confirm everything is working good.
Please reply with details for first 3 points now.