- Why?
Flexible Workflows
Use templates and create flexible workflows for teams
Use workflows for Teams
Restya Solutions
SAFe Tool for Scaling Agile
The Scaled Agile Framework® (SAFe) assists organizations
Value Stream Management
The Restya Value Stream Management solution
Product Owner
You'll probably want to create a product backlog
Objectives & Key Results
Restya's OKR support is meant to link your Enterprise OKRs
Automations
- Features
Restya Core Features
Instant workflow with flexible templates
A Restya Core workflow is a bunch of statuses with flexible templates
Validation and Automation Rules
Admin can configure form validators on every workflow
Easy import option
You can import your data from various files
Multilingual
Availability of German, French, and other translations
Customizable workflows
Built-in workflows that you can create your own
Extensible architecture
Extensible and easy integrable option
Studio
Custom views, and a responsive layout for activity cards
BI Reports
Business intelligence reports give ability to interact with data.
Search
Restya Core Advanced Search provides speed and ease of use.
Slack-like chat
Chatbots will only perform actions if it's been asked to by a user
ACL/Permissions
Roles and Permissions include 100% configurable framework.
Night mode & themes
Dark Mode theme that changes the appearance of your app
- Resources
Support & Services
Community Support
GitHub / Google Groups
Customer Support
E-Mail, Ticket System
Technical Support
Server set-up and administration
Development of plugins and source code
Customer Support
For our paying customers we handle support requests also by e-mail. You can send your inquiry to info@restya.com, and we will forward it to the corresponding agent.
Please understand that we do not provide here dedicated user support for free. Check out our commercial offers for receiving enterprise grade customer support.
Ticket System
All our paying customers are granted access to our Support Ticket System. Here new tickets can be filed, and the progress can be monitored. Since it allows us to involve multiple users on the client and provider side, our Support Ticket System is suitable for handling complex issues over a longer time period. It should be used, whenever leaving a track record is advantageous, e.g. for triggering and monitoring the implementation of middleware. Link: https://tickets.restya.com/
Request login credentials by e-mail to info@restya.com, if you represent a paying customer, and if you don’t have any login credentials yet.
Calendly - Zoom
In nowadays it is most common to arrange dedicated support by arranging a call / video conference by corresponding third party tools. We prefer using Zoom conferences scheduled by Calendly:
Zoom allows our agent to interact with the PC of the client.
Other video conference tools
We have no restrictions regarding communication tools, and we can use whatever information and communication tool our client wishes. With our default solutions we work most effectively.
Phone & WhatsApp
For clients with intense support activities, e.g. for software development work, we can exchange mobile phone numbers, and also communicate with WhatsApp.
VPN / Root
Our technicians work most effectively, if you can grant them access to your server by setting up a root access with VPN. Please check if this is compliant with your security policy, and ask for instructions on how to enable such access if required.
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