Ideas Management

A spark of inventiveness is the starting point for success.
 
The most successful businesses are full of the finest ideas, from novel company concepts to ground-breaking product designs. Of course, if you want to optimize your creativity and develop new features, services, products, and processes, you’ll need to capture every “lightbulb moment.”
 
Restya recognizes the value of excellent ideas, which is why we provide a variety of tools to help you create, collect, and evaluate your newest thoughts.

What is Idea Management?

Idea management is a straightforward notion. Good ideas abound and originate from several places, yet they’re frequently neglected. You risk losing track of fresh ideas if you don’t have a centralized mechanism in place to collect them as they emerge.
 
Idea Management offers you the tools you need to keep track of the never-ending stream of ideas that come in from both inside and outside your company. There is a minefield of innovation just waiting to be tapped, from in-house design and development teams to customer recommendations. You can optimize the value of every recommendation, upgrade, and concept by integrating a systematic approach to idea management.
 
Although keeping a backlog of ideas to refer to is a part of idea management, it is much more than a repository for suggestions. The appropriate idea management platform encourages individuals to be creative and share their ideas while also allowing them to collaborate and create innovative solutions as a group.
 
Idea management helps you to guarantee that your product vision matches the present and future demands of your target customer while also unleashing your team’s creativity. Using idea management throughout the development process helps to achieve this alignment and allows you to improve the value of your goods and solutions.
 
Let’s have a look at how Restya may help you organize your ideas better…

Restya as a Tool for Idea Management

For efficient idea management, a variety of Restya features may be employed. You may also connect Restya with other platforms to create a comprehensive idea management solution.

Integration with Miro

You can create and view Miro boards from Restya, add Miro boards as widgets to Dashboards, and embed Miro Boards as an additional tab in Entity Details view thanks to Miro integration. To integrate Miro, simply go to Settings in your Restya Administrator account, click Integrations, and then Add Miro:
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These Restya features may be utilized separately or in combination to create a unique idea management platform for your business, giving you the flexibility and freedom to harness every spark of brilliance in your way:

Customer Service Desk

Use Service Desk as a stand-alone tool or link ideas to Restya work items to easily elevate accepted ideas to Epics, Features, or User Stories.
 
With just one click, you may start utilizing the Service Desk if you already have a Restya license. Go to the Service Desk option under Settings and select ‘Enable Service Desk’ if you have Administrator access. Then, in the Process settings of any projects you want to utilize Service Desk for, enable Requests.
 
A request is a term used in the Service Desk to describe an idea, proposal, or piece of feedback. Allowing workers, clients, and/or consumers to submit requests at any time will result in an influx of fresh ideas. You may enable anybody to submit a request through your Service Desk, and they won’t require a Restya license. This will increase creativity and innovation.

From simple concepts to formal project intake forms, we've got you covered

Service Desk has been intended to be as adaptable as you need it to be. Change the default request types to custom requests, or just mark every incoming request with the word “Idea.” To distinguish between incoming ideas and feedback, you may utilize preset request categories or build custom categories.
 
You may control which Request Types appear in the Service Desk. It may be used in conjunction with Issues and Feedback tracking, or it can be limited to simply Ideas.
 
You may also make the intake form as complicated as you like with Custom Fields.
You may start with basic text boxes to capture a description of the concept, or you can add additional structure to the request form to help individuals assessing and prioritizing those ideas comprehend the costs and advantages, for example:
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The nicest aspect is that you get to pick which fields are visible to external requesters and which are hidden and only accessible through the Restya interface. This may be set up under the Service Desk’s Projects and Custom Fields tab.

Multiple Ways to Submit Ideas

When new ideas arise, moving them to the Service Desk is straightforward and painless. When a request comes in by email, for example, you may use an email integration plugin to automate idea management. You can also embed the Service Desk widget into any webpage to allow people to submit suggestions without having to leave your site. Here’s where you can learn how to set up the Service Desk widget.

Collaborate with Requesters

You can guarantee that Service Desk becomes a consolidated platform for every element of idea management by utilizing the full potential of Restya automation rules, analytics, and reporting for ideas provided from different sources.

Idea Voting

Using idea voting inside Service Desk, you may get important feedback and insights. Users can indicate their support for an idea by voting on it when a new proposal is made. This allows you to quickly discover which ideas are the most popular, as well as gain insight into what your teams, stakeholders, and consumers desire.

Integration of the Restya

Service Desk works in tandem with Restya as part of our multi-process ecosystem. With custom views, you can keep track of incoming requests and popular ideas at a glance, build reports to make data-driven choices, and launch mashups to create unique idea management systems.

Converting Ideas into Work Items

Connecting ideas to a Restya Work Item is simple when you want to put them into action. You can start with a concept and create a new Work Item:
Alternatively, as the development process progresses, you may turn a concept into a different Work Item:
Once an item is produced or transformed, it becomes part of your Restya processes. Assign developers, establish objectives, determine key outcomes, and begin transforming your concepts into products and features.

Idea Dashboard

Having quick access to ideas, comments, and feedback guarantees that nothing is overlooked and streamlines internal procedures for Product Managers and staff. Our Idea Dashboard provides you with instant access to all of the information you want.
From a single visual dashboard, track incoming ideas, identify the source of suggestions, track lead times, and evaluate associated Work Items.

Kanban Board for Ideas

Kanban boards are an effective means of organizing work for lean businesses, and the principle may also be used for idea management. To guarantee that every request is added to your process, automate the production of Kanban cards from Service Desk, or modify the parameters so that only approved ideas make it into your board.
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From a single visual dashboard, track incoming ideas, identify the source of suggestions, track lead times, and evaluate associated Work Items.

Turn your ideas into accomplishments

Kanban boards are an effective means of organizing work for lean businesses, and the principle may also be used for idea management. To guarantee that every request is added to your process, automate the production of Kanban cards from Service Desk, or modify the parameters so that only approved ideas make it into your board.
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